Terms and Conditions

Important: online shopping terms of use
  1. You must ensure that all information provided by you in relation to your order is accurate, complete and up to date.
  2. Your order becomes effective upon successful transmission after you press “Make Payment” on the website. You cannot cancel the order after that time. You must pay for delivery in addition to the price of the goods, as shown on the website when you complete your order.
  3. We use Australia Post Express Post service to deliver products to you. Australia Post guarantees overnight delivery to any post code within their Express Post zones. For details see www.auspost.com.au. We are unable to accept liability if the delivery of your Goods is late or if stock is not available in time for scheduled delivery.
  4. Risk in the Goods passes to you on delivery. We do not accept liability for any loss, theft or damage to the Goods after delivery.
  5. Entrapro warrants that the Goods or Services are fit for their usual purpose, are merchantable and meet any description we have provided. All other warranties and representations, except those which are non-excludable in law, are excluded. If the Goods or Services are defective or do not meet these warranties, we will refund the price or replace the Goods. We exclude liability for indirect or consequential loss. We will not be liable if you have failed to follow instructions, modified the Goods or used them for an unintended purpose.
  6. In the case of Entrafresh Probiotic Mints we will try to assist you if you wish to return Goods unused, at your cost. Entralive products are not returnable.
  7. If we cannot accept payment from your credit card the order will not be processed.
  8. These conditions are governed by laws of the State of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of that State.